FAQ
All important topics at a glance
Topic: Booking
No, they can freely be splitted over the holiday period.
In the case of a serious illness, we will cancel the dive package on-site and refund the overpaid amount.
!!! EXCEPTION: Not made dives during a Minisafari can not be refunded !!!
In case of cancellation of the trip we will transfer the total amount back. Inform us by mail with the account details for the refund.
If you prefer, you can also send us the amount for your dive package/dive days from Hurghada via real-time bank transfer.
Just book an available diving package in our Red Sea Shop. Usually, your diving holiday starts with an introductory tour, where you can relax and dive into two easy, shallow spots. If you are an experienced diver and have been to the Red Sea many times, you can start directly with a regular full-day trip. Just let us know shortly before or after your arrival.
Yes, with your return card/Diva-Visa, you will receive the same discount in our online shop as on-site.
Our prices in the Red Sea Shop and on-site are the same. However, promotions are only available online in our shop.
Yes, parents can share a dive package.
If you decide to pre-book a family dive package, you do not need to add rental equipment. You can easily and seamlessly add the rental equipment on-site. This way, only the days/dives on which you actually use the rented equipment will be charged.
2 or 3 full-day trips will be taken from your dive package plus the appropriate on-site surcharge depending on the type of Minisafari.
No, house reef dives can only be booked on site. Just contact our office.
Topic: Rental Equipment
Our tanks have DIN - valves. Adapters from INT to DIN are sufficiently available.
Free diving bags are available.
Yes, free storage is possible.
On your USB stick, your SD card etc.
Topic: Training
Duration: 3 days (1 day land/2 days boat) including theoretical and practical emergency management. Training in resuscitation, effective first aid, accident management, stress detection, and self-rescue. Minimum requirement: AOWD or equivalent, first aid certificate, max. 2 years old, recommendation: at least 40 dives, age 18 and above. Usually, it is a private course (1:1) and can only be conducted on short notice, depending on the availability of a diving instructor.
Topic: Medicine and health
It's actually part of diving. Usually the signature on the medical health questionnaire on site is sufficient for us, if your health and fitness condition is not restricted by any diseases If, for example, you take medication regularly and from the age of 60, a medical certificate is required. However, this could also be done on site at short notice.
In general, we advise you to take out diving accident insurance at home before your holiday. An offer of the company Hypermed can be concluded on site in our office. Hypermed offers a diving support programme for a period of 4 weeks, which covers up to 3 treatments in the decompression chamber in the unlikely event of a diving accident (decompression sickness or air embolism).
Topic: General Info
A copy goes to the authorities for the permits.
Because the ships are not allowed to return to port after dark for official reasons.
About 21-23 degrees.
Very variable, depending on the wind.
Yes, unless you have been in the water recently and/or are an experienced diver and do not need rental equipment.
